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Features that make feedback effortless

From screenshot capture to AI-powered insights, BugBasket has everything you need to collect and manage feedback.

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Feedback Widget

A non-intrusive sidebar widget that lets your users report bugs and request features without leaving your site.

  • Sticky sidebar, left or right position
  • Custom colors and branding
  • Fully mobile responsive
  • Non-intrusive, opens on demand

Screenshot Capture

One-click screenshot capture with automatic metadata collection. No browser extension required.

  • One-click capture, no extension needed
  • Auto-collects browser, OS and URL
  • Console logs included automatically
  • Full-page or viewport capture

Annotations

Draw directly on screenshots to highlight exactly where the problem is. No ambiguity, no back-and-forth.

  • Freehand drawing on screenshots
  • Arrows, rectangles and shapes
  • Text labels and callouts
  • Undo/redo support

Video Recording

Sometimes a screenshot is not enough. Let users record their screen to show complex issues in action.

  • Screen recording in the browser
  • Optional voice narration
  • Up to 60 seconds per recording
  • Automatic compression for fast uploads

AI-Powered Insights

Let AI do the heavy lifting. Automatic categorization, duplicate detection and smart summaries save your team hours.

  • Auto-categorization of feedback
  • Duplicate detection across issues
  • Smart summaries for long reports
  • Sentiment analysis and priority suggestions

Dashboard

A single place to view, filter and manage all feedback. Keep your team aligned and nothing falls through the cracks.

  • All feedback in one overview
  • Filter, search and sort
  • Status management with kanban view
  • Team collaboration and assignments

Integrations

Push feedback directly to the tools your team already uses. Bidirectional sync keeps everything up to date.

  • Linear, Jira, Asana, GitHub, Trello
  • Slack notifications
  • 2-way sync for status updates
  • Zapier for anything else

Multi-language Support

Reach users in their own language. Built-in translations with the option to add your own.

  • Dutch, English, German, French built-in
  • Add custom translations easily
  • Auto-detect user language
  • Localized widget and email notifications

Ready to streamline your feedback process?

Start collecting better feedback today. Free 14-day trial, no credit card required.

Start Free Trial