Simple, transparent pricing
One flat price per workspace. Start with a 14-day free trial, no credit card required — or stay on the Free plan forever.
All prices excl. VAT.
Free
For solo developers and small side projects
Free forever
Start Free Trial- 1 team member
- Unlimited reporters
- 1 project
- 10 issues per month
- 14-day screenshot retention
- Feedback widget with screenshots
- Automatic browser, OS and URL metadata
- Dashboard with Inbox and Board
- Widget in 5 languages
Pro
For teams that ship continuously
per month, excl. VAT — flat rate per workspace
Founding offer — prepay and save, for the first 50 customers
€120 upfront for 1 year — ≈ €10/mo, save 66% vs €29/mo
Prepaid, excl. VAT · no auto-renewal
- 10 team members
- Unlimited reporters
- Unlimited projects
- Unlimited issues
- Everything in Free, plus:
- API access
- Webhooks
- Team invitations and roles
- Full screenshot retention
- Cancel monthly, no lock-in
Enterprise
For organisations with specific requirements
Tailored to your organisation
Contact Sales- Everything in Pro, plus:
- SLA
- Onboarding and training
- Custom team member limits
- Custom screenshot retention
- Custom requirements and contracts
Founding offer
We are looking for the first 50 teams to build BugBasket with us. They get Pro at a fixed founding price, paid upfront, for a term of one, two or three years instead of €29 per month. All prices excl. VAT.
1 year
€120
≈ €10/mo — save 66% vs €29/mo
2 years
€220
≈ €9.17/mo — save 68% vs €29/mo
3 years
€300
≈ €8.33/mo — save 71% vs €29/mo
- Paid upfront in full, for the first 50 paying customers
- 14-day money-back guarantee on the full amount you paid; cancel after that and you keep access until the end of your term, without a refund
- No auto-renewal — your term simply ends. We email you around 30 days in advance
- After your term you continue on the Free plan, or subscribe again at the standard price applicable at that time
Everyone starts with a 14-day trial
No plan to pick at signup, and no credit card required.
14 days, full access
Every new workspace starts on a 14-day trial with more generous limits than the Free plan, so you can test BugBasket with your real team and real projects.
No credit card
You sign in with a magic link and get started. We only ask for payment details when you decide to upgrade to Pro.
Then Pro or Free
When the trial ends you choose: upgrade to Pro, or continue on the Free plan forever. Either way your projects and issues stay — no data loss.
Compare plans in detail
See exactly what's included in each plan
| Features | Free | Pro | Enterprise |
|---|---|---|---|
| Limits | |||
| Team members | 1 | 10 | Custom |
| Reporters (end users) | Unlimited | Unlimited | Unlimited |
| Projects | 1 | Unlimited | Unlimited |
| Issues per month | 10 | Unlimited | Unlimited |
| Screenshot retention | 14 days | Full retention | Custom |
| Core Features | |||
| Feedback widget (one script tag) | |||
| Screenshots: full page, visible area, selection | |||
| Upload or paste images from clipboard | |||
| Automatic browser, OS and URL metadata | |||
| Dashboard: Inbox and Board | |||
| Filters, search and command palette | |||
| Bug reports and feature requests | |||
| Widget in 5 languages | |||
| Launcher styles and project theming | |||
| Team | |||
| Team invitations | |||
| Team roles | |||
| Strict data isolation (Postgres RLS) | |||
| Developers | |||
| API access | |||
| Webhooks | |||
| Hosting & Support | |||
| EU-hosted cloud | |||
| SLA | |||
| Onboarding and training | |||
| Coming soon | |||
| Screenshot annotations, video recording, console logs and native integrations (Jira, Linear, Slack and others) | On the roadmap | On the roadmap | On the roadmap |
Roadmap items are not available yet and are not part of any plan today. Integrations are handled through webhooks and the API.
Enterprise
Custom pricing for organisations with specific security, support or contractual requirements. Tell us what you need and we'll put together a proposal.
- SLA
- Onboarding and training
- Custom team member limits
- Custom screenshot retention
- Custom requirements and contracts
Frequently asked questions
Everything you need to know about our pricing
Ready to get started?
Add one script tag, collect your first bug report today.
Start Free Trial